Informasi Penonaktifan Layanan QRIS Acquirer Gudang Voucher
Update - We are continuing to investigate this issue.
Feb 09, 2026 - 09:43 WIB
Investigating - Dear Merchant,

Sehubungan dengan informasi yang kami terima dari pihak Mitra, terkait adanya permintaan dari Bank Indonesia (BI) dan PTEN, dengan ini kami informasikan bahwa layanan QRIS Acquirer Gudang Voucher (GV) akan dihentikan/dinonaktifkan sementara hingga waktu yang belum ditentukan.

Kami mohon maaf atas ketidaknyamanan yang ditimbulkan. Informasi lebih lanjut akan segera kami sampaikan apabila ada perkembangan terkait status layanan tersebut.

Terima kasih atas pengertian dan kerja samanya.

Hormat kami,
Duitku Team

--------------------

Dear Merchant,

In response to information received from our Partner, based on a request from Bank Indonesia (BI) and PTEN, we would like to inform you that the Gudang Voucher (GV) QRIS Acquirer services will be temporarily suspended/deactivated until further notice.

We apologize for any inconvenience caused and will provide further updates as soon as there is new development regarding the service's status.

Thank you for your understanding and cooperation.

Sincerely,
Duitku Team
Feb 06, 2026 - 18:31 WIB
Uptime over the past 90 days. View historical uptime.
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99.96 % uptime
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99.99 % uptime
Today
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90 days ago
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Today
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90 days ago
100.0 % uptime
Today
Credit Card Operational
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CC via CIMB Operational
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Atome Operational
Indodana Operational
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BNI Operational
BRI Operational
CIMB Operational
Mandiri Operational
Permata Operational
BI-FAST Operational
LLG Operational
RTGS Operational
Other Indonesia banks and E-Wallets Operational
E-Wallet Operational
DANA Operational
LinkAja Operational
OVO Operational
ShopeePay Operational
Sampoerna Operational
QRIS Under Maintenance
Gudang Voucher Under Maintenance
Nobu Operational
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ShopeePay Operational
Retail Operational
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POS Indonesia Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2026

No incidents reported today.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Informasi Gangguan Metode Pembayaran VA MANDIRI 1 April 2026
Resolved - Dear Merchant,

Bersama ini kami informasikan untuk Layanan Metode Pembayaran Virtual Account Mandiri sudah berangsur normal dan dapat dicoba kembali.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.
-----------------------------------------------------------------
Dear Merchant,

We would like to inform you that that currently the Mandiri Virtual Account Payment Method is gradually normalizing and can be used again.

We apologize for the inconvenience.

Best regards,
Duitku Team.
Apr 2, 16:00 WIB
Identified - Dear Merchant,

Kami ingin menginformasikan bahwa saat ini Metode Pembayaran Virtual Account Mandiri sedang mengalami kendala dan masih dalam proses penanganan Pihak terkait. Kami akan menginformasikan kembali jika telah kembali normal.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

------------

Dear Merchant,

We would like to inform you that the Mandiri Virtual Account payment Method is currently experienced problems and is still in the process of being handled by the relevant parties. We will inform you again if it has returned to normal.

We regret for the inconvenience.

Best regards,
Duitku Team.
Apr 1, 19:25 WIB
Apr 1, 2026
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Informasi Maintenance Layanan BI-Fast Jumat, 27 Maret 2026 - Sabtu, 28 Maret 2026
Completed - The scheduled maintenance has been completed.
Mar 28, 01:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Indonesia dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 27 Maret 2026 - Sabtu, 28 Maret 2026
Waktu : 23:00 – 01:30 WIB
Downtime : 2 jam 30 Menit
Layanan Terdampak : Disbursement menggunakan BI-FAST tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.
----------------------------------------------------------------------------
Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Indonesia Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, March 27th 2026 – Saturday, March 28th 2026
Time : 11:00 PM - 01:30 AM
Downtime : 2 Hours 30 minute
Impacted Service : Disbursement feature using BI-FAST will not be available during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Mar 27, 18:34 WIB
Mar 27, 2026
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

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