Partially Degraded Service

3rd Party Services Degraded Performance
HubSpot Chat & Automation Operational
Cloudflare Dashboard Operational
Cloudflare Firewall Operational
Cloudflare Network Degraded Performance
Credit Card Operational
JCB Operational
Master Card Operational
VISA Operational
CC via CIMB Operational
CC via BRI Operational
Credit Payment Operational
Atome Operational
Indodana Operational
Disbursement Operational
BCA Operational
BNI Operational
BRI Operational
CIMB Operational
Mandiri Operational
Permata Operational
BI-FAST Operational
LLG Operational
RTGS Operational
Other Indonesia banks and E-Wallets Operational
E-Wallet Operational
DANA Operational
LinkAja Operational
OVO Operational
ShopeePay Operational
Sampoerna Operational
QRIS Operational
Nobu Operational
Nusapay Operational
ShopeePay Operational
Retail Operational
Alfamart Operational
Indomaret Operational
Pegadaian Operational
POS Indonesia Operational
Virtual Account Operational
Artha Graha Operational
BCA Aggregator Operational
BCA Facilitator Operational
BNC Operational
BNI Operational
BRI Operational
CIMB NIAGA Operational
MANDIRI Operational
MAYBANK Operational
PERMATA Operational
SAMPOERNA Operational
Internet Banking Operational
Jenius Pay Operational
Dashboard Operational
Remittance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 03:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 03:00 WIB
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 23:27 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh OVO dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Sesi 2
Hari/Tanggal : Kamis, 24 September 2026
Waktu : 03.00 – 03.30 WIB
Downtime : 30 Menit
Layanan Terdampak : Kanal Pembayaran E-Wallet OVO dan Disbursement tujuan OVO tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by OVO in an effort to improve service quality, which will be carried out on the following schedule:

Session 2
Date : Thursday, September 24th 2026
Time : 03:00 AM - 03:30 AM
Downtime : 30 Minutes
Impacted Service : OVO E-Wallet Payment Channel and OVO destination Disbursement cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 22, 23:26 WIB
Completed - The scheduled maintenance has been completed.
Sep 24, 00:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:30 WIB
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 23:24 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh OVO dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Sesi 1
Hari/Tanggal : Rabu, 23 September 2026 - Kamis 24 September 2026
Waktu : 21.30–00.30 WIB
Downtime : 3 Jam
Layanan Terdampak : Kanal Pembayaran E-Wallet OVO dan Disbursement tujuan OVO tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by OVO in an effort to improve service quality, which will be carried out on the following schedule:

Session 1
Date : Wednesday, September 23th 2026 - Thursday, September 24th 2026
Time : 09:30 PM - 12:30 AM
Downtime : 3 Hours
Impacted Service : OVO E-Wallet Payment Channel and OVO destination Disbursement cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 22, 23:24 WIB
Completed - The scheduled maintenance has been completed.
Sep 24, 00:10 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:55 WIB
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 18:56 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank CIMB dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Rabu 23 September 2026 - Kamis 24 September 2026
Waktu : 23:55 - 00.10 WIB
Downtime : 15 Menit
Layanan Terdampak : Kanal Pembayaran Virtual Account CIMB Niaga tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by CIMB Bank in an effort to improve service quality, which will be carried out on the following schedule:


Date : Wednesday, September 23th 2026 - Thursday September 24th 2026
Time : 11:55 PM - 12:10 AM
Downtime : 15 Minutes
Impacted Service : CIMB Niaga Virtual Account payment chanel cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 22, 18:56 WIB

Sep 23, 2026

Sep 22, 2026

Completed - The scheduled maintenance has been completed.
Sep 22, 23:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 WIB
Update - We will be undergoing scheduled maintenance during this time.
Sep 22, 20:44 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank Sahabat Sampoerna dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Selasa, 22 September 2026
Waktu : 22.00 – 23.00 WIB
Downtime : 1 Jam
Layanan Terdampak : Kanal Pembayaran Virtual Account Sampoerna tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------
Dear Merchant,

We hereby provide information regarding the system maintenance schedule by Sahabat Sampoerna Bank in an effort to improve service quality, which will be carried out on the following schedule:

Date : Tuesday, September 22th 2026
Time : 10:00 PM - 11:00 PM
Downtime : 1 Hour
Impacted Service : Sampoerna Virtual Account Payment Channel cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Kind regards,
Duitku Team.

Sep 22, 20:43 WIB

Sep 21, 2026

No incidents reported.

Sep 20, 2026

Completed - The scheduled maintenance has been completed.
Sep 20, 03:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank BCA dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Minggu, 20 September 2026
Waktu : 00.00 – 03.30 WIB
Downtime : 3 Jam 30 Menit
Layanan Terdampak : Kanal Pembayaran Virtual Account BCA Facilitator dan Agregator serta Disbursement tujuan Bank BCA tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------
Dear Merchant,

We hereby provide information regarding the system maintenance schedule by BCA Bank in an effort to improve service quality, which will be carried out on the following schedule:

Date : Sunday, September 20th 2026
Time : 00.00 AM – 03.30 AM
Downtime : 3 Hours 30 Minutes
Impacted Service : BCA Facilitator and Aggregator Virtual Account Payment Channel and Bank BCA Disbursement destination cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Kind regards,
Duitku Team.

Sep 17, 15:36 WIB

Sep 19, 2026

Completed - The scheduled maintenance has been completed.
Sep 19, 01:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 23:20 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Indonesia dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 18 September 2026 - Sabtu, 19 September 2026
Waktu : 23:20 - 01.00 WIB
Downtime : 1 Jam 40 Menit
Layanan Terdampak : Disbursement menggunakan BI-FAST tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

----------------------------------------------------------------------------

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Bank Indonesia in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, September 18th 2026 – Saturday, September 19th 2026
Time : 11:20 PM - 01.00 AM
Downtime : 1 Hour 40 Minutes
Impacted Service : Disbursement feature using BI-FAST will not be available during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 18, 18:00 WIB

Sep 18, 2026

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 00:00 WIB
Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 16:58 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank BCA dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Rabu, 16 September 2026
Waktu : 00.00–03.00 WIB
Downtime : 3 Jam
Layanan Terdampak : Kanal Pembayaran Virtual Account Bank BCA Aggregator tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

==================================================

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by BCA Bank in an effort to improve service quality, which will be carried out on the following schedule:

Date : Wednesday, September 16th 2026
Time : 00:00 AM - 03:00 AM
Downtime : 3 Hours
Impacted Service : BCA Aggregator Virtual Account Payment Channel cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 15, 16:58 WIB

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

Completed - The scheduled maintenance has been completed.
Sep 12, 09:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Indonesia dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 11 September 2026 - Sabtu, 12 September 2026
Waktu : 22:00 - 09.00 WIB
Downtime : 11 Jam
Layanan Terdampak : Disbursement menggunakan BI-FAST tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

----------------------------------------------------------------------------

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Bank Indonesia in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, September 11th 2026 – Saturday, September 12th 2026
Time : 10:00 PM - 09.00 AM
Downtime : 11 Hours
Impacted Service : Disbursement feature using BI-FAST will not be available during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 11, 09:35 WIB

Sep 11, 2026

Completed - The scheduled maintenance has been completed.
Sep 11, 09:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Indonesia dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 11 September 2026 - Sabtu, 12 September 2026
Waktu : 22:00 - 09.00 WIB
Downtime : 11 Jam
Layanan Terdampak : Disbursement menggunakan BI-FAST tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

----------------------------------------------------------------------------

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Bank Indonesia in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, September 11th 2026 – Saturday, September 12th 2026
Time : 10:00 PM - 09.00 AM
Downtime : 11 Hours
Impacted Service : Disbursement feature using BI-FAST will not be available during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.

Sep 10, 15:18 WIB