All Systems Operational

Credit Card Operational
JCB Operational
Master Card Operational
VISA Operational
CC via CIMB Operational
Credit Payment Operational
Atome Operational
Indodana Operational
Disbursement Operational
BCA Operational
BNI Operational
BRI Operational
CIMB Operational
Mandiri Operational
Permata Operational
BI-FAST Operational
LLG Operational
RTGS Operational
Other Indonesia banks and E-Wallets Operational
E-Wallet Operational
DANA Operational
LinkAja Operational
OVO Operational
ShopeePay Operational
Sampoerna Operational
QRIS Operational
Gudang Voucher Operational
Nobu Operational
ShopeePay Operational
Nusapay Operational
Retail Operational
Alfamart Operational
Indomaret Operational
Pegadaian Operational
POS Indonesia Operational
Virtual Account Operational
Artha Graha Operational
BCA Aggregator Operational
BNC Operational
BNI Operational
BRI Operational
CIMB NIAGA Operational
MANDIRI Operational
MAYBANK Operational
PERMATA Operational
SAMPOERNA Operational
BCA Facilitator Operational
Internet Banking Operational
Jenius Pay Operational
Dashboard Operational
Remittance Operational
HubSpot Chat & Automation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 25, 2025

No incidents reported today.

Jun 24, 2025
Informasi Maintenance Metode Pembayaran Virtual Account BRI Senin, 23 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 00:10 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 23:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank BRI dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Senin, 23 Juni 2025
Waktu : 23:00 WIB - 23:10 WIB
Downtime : 10 Menit
Layanan terdampak: Kanal Pembayaran Virtual Account Bank BRI tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.
------------------------------------------------------------------------------------------
Dear Merchant,

We hereby inform you that there will be scheduled maintenance from BRI Bank in an effort to improve service and reliability, maintenance will be carried out on the following schedule:

Date : Monday, June 23rd 2025
Time : 11:00 PM - 11:10 PM
Downtime : 10 minutes
Impacted Service : BRI Virtual Account Payment Channels cannot be used during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 20, 12:54 WIB
Jun 23, 2025
Jun 22, 2025

No incidents reported.

Jun 21, 2025
Informasi Maintenance Disbursement BI-Fast Jumat, 20 Juni 2025 - Sabtu, 21 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 09:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 23:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Indonesia dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 20 Juni 2025 - Sabtu, 21 Juni 2025
Waktu : 23:00 WIB - 09:00 WIB
Estimasi Downtime : 10 Jam
Layanan Terdampak : Disbursement Via BI-FAST tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.
----------------------------------------------------------------------------
Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Indonesia Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, June 20th 2025 - Saturday, June 21st 2025
Time : 11.00 PM - 09:00 AM
Downtime : 10 Hours
Impacted Service : Disbursement with BI-FAST Channel will be unavailable during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 20, 11:45 WIB
Jun 20, 2025
Jun 19, 2025

No incidents reported.

Jun 18, 2025
Informasi gangguan layanan dashboard Duitku
Resolved - Dear Merchant,

Kami ingin menginformasikan bahwa saat ini akses Dashboard Duitku sudah kembali normal.
Mohon maaf atas ketidaknyamanannya dan terima kasih.

Hormat kami,
Duitku Team.
------------------------------------------------------------------
Dear Merchant,

We would like to inform you that currently access to the Duitku Dashboard has begun to normalize.
We apologize for the inconvenience and thank you.

Best regards,
Duitku Team.
Jun 18, 06:07 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa saat ini sedang ada kendala dalam mengakses dasboard Duitku dan sedang dilakukan penanganan lebih lanjut oleh tim terkait.
Kami akan segera menginformasikan apabila layanan sudah kembali normal.
Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.
-----------------------------------------------------------------------------
Dear Merchant,

We would like to inform you that there is currently a problem in accessing the Duitku dashboard and further handling is being carried out by the relevant team.

We will immediately inform you when the service is back to normal.

We apologize for the inconvenience.

Best regards,
Duitku Team.
Jun 18, 04:53 WIB
Informasi Maintenance QRIS Shopeepay 18 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 02:15 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Shopeepay dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Rabu, 18 Juni 2025
Waktu : 02:00 – 02:15 WIB
Downtime : 15 menit
Layanan Terdampak : Kanal Pembayaran Shopeepay Qris tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------
Dear Merchant,

We hereby inform you about the system maintenance schedule by Shopeepay in an effort to improve service quality, which will be carried out on the following schedule:

Day/Date : Wednesday, June 18th 2025
Time : 02:00 AM - 02:15 AM
Downtime : 15 minutes
Impacted Service : Shopeepay Qris Payment Channel cannot be used in that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperation.

Kind regards,
Duitku Team.
Jun 17, 20:19 WIB
Jun 17, 2025
Informasi Gangguan Metode Pembayaran VA Sahabat Sampoerna 13 Juni 2025
Resolved - This incident has been resolved.
Jun 17, 21:07 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa layanan VA Sahabat Sampoerna sedang mengalami gangguan pada sisi Partner dan sedang dilakukan pengecekan lebih lanjut oleh tim terkait.
Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

===================================

Dear Merchant,

We would like to inform you that Sahabat Sampoerna Virtual Account is experiencing disruptions on the Partner side and is being checked further by the relevant team.
We will inform you as soon as the service is back to normal.

Please apologize for any inconvenience.

Best regards,
Duitku Team.
Jun 13, 16:51 WIB
Jun 16, 2025

No incidents reported.

Jun 15, 2025
Informasi Maintenance Layanan Bank Permata 15 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 07:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank Permata dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:


Hari/Tanggal : Minggu, 15 Juni 2025
Waktu : 03:00 - 07:30 WIB
Downtime : 4 Jam 30 menit
Layanan Terdampak : Kanal Pembayaran Virtual Account Bank Permata dan Disbursement tujuan Bank Permata tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by Bank Permata in an effort to improve service quality, which will be carried out on the following schedule:

Date : Sunday, June 15th, 2025
Time : 03:00 AM - 07:30 AM
Downtime : 4 hour 30 minutes
Impacted Service : Permata Virtual Account Payment Channels and Disbursement for Bank Permata cannot be used during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 13, 15:29 WIB
Informasi Maintenance Layanan Bank Permata 15 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 07:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:00 WIB
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 15:27 WIB
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 15:09 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank Permata dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Periode 2
Hari/Tanggal : Minggu, 15 Juni 2025
Waktu : 03:00 - 07:30 WIB
Downtime : 4 Jam 30 menit

Layanan Terdampak : Kanal Pembayaran Virtual Account Bank Permata dan Disbursement tujuan Bank Permata tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by Bank Permata in an effort to improve service quality, which will be carried out on the following schedule:

Period 2
Date : Sunday, June 15th, 2025
Time : 03:00 AM - 07:30 AM
Downtime : 4 hour 30 minutes

Impacted Service : Permata Virtual Account Payment Channels and Disbursement for Bank Permata cannot be used during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 13, 14:32 WIB
Informasi Maintenance Metode Pembayaran Virtual Account BCA Fasilitator, Aggregator dan Disbursement Tujuan Bank BCA 15 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 04:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank BCA dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Minggu, 15 Juni 2025
Waktu : 00.00 – 04.30 WIB
Downtime : 4 Jam 30 menit
Layanan Terdampak : Kanal Pembayaran Virtual Account BCA Facilitator dan Aggregator serta Disbursement tujuan Bank BCA tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------
Dear Merchant,

We hereby provide information regarding the system maintenance schedule by BCA Bank in an effort to improve service quality, which will be carried out on the following schedule:

Date : Sunday, June 15th 2025
Time : 00.00 AM – 04.30 AM
Downtime : 4 Hours 30 Minutes
Impacted Service : BCA Facilitator and Aggregator Virtual Account Payment Channel and BCA Bank Disbursement destination cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Kind regards,
Duitku Team.
Jun 13, 17:26 WIB
Jun 14, 2025
Informasi Maintenance Layanan Bank Permata 14 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 14, 07:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 03:00 WIB
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 15:26 WIB
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 15:09 WIB
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 15:08 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank Permata dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Periode 1
Hari/Tanggal : Sabtu, 14 Juni 2025
Waktu : 03:00 - 07:30 WIB
Downtime : 4 Jam 30 menit

Layanan Terdampak : Kanal Pembayaran Virtual Account Bank Permata dan Disbursement tujuan Bank Permata tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by Bank Permata in an effort to improve service quality, which will be carried out on the following schedule:

Period 1
Date : Saturday, June 14th, 2025
Time : 03:00 AM - 07:30 AM
Downtime : 4 hour 30 minutes

Impacted Service : Permata Virtual Account Payment Channels and Disbursement for Bank Permata cannot be used during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 13, 14:31 WIB
Informasi Maintenance Metode Pembayaran VA Sampoerna 13 - 14 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 14, 02:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:59 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Sampoerna dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 13 Juni 2025 - Sabtu, 14 Juni 2025
Waktu : 23:59 - 02:00 WIB
Estimasi Downtime : 2 Jam, 1 Menit
Layanan Terdampak : Kanal Pembayaran Virtual Account Bank Sampoerna tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------
Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Sampoerna Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, June 13 2025 - Saturday, June 14 2025
Time : 11:59 PM - 02:00 AM
Downtime : 2 hours, 1 Minute
Impacted Service : Sampoerna Bank Virtual Account Payment Channels cannot be used during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 12, 14:07 WIB
Jun 13, 2025
Informasi Gangguan Metode Pembayaran QRIS Nusapay 13 Juni 2025
Resolved - Dear Merchant,

Bersama ini kami informasikan untuk layanan QRIS Nusapay sudah berangsur normal dan dapat dicoba kembali.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

-----------------------------------------------------------------
Dear Merchant,

We hereby inform you that the QRIS Nusapay service has gradually normalized and can be tried again.

We apologize for the inconvenience.

Sincerely,
Duitku Team.
Jun 13, 21:31 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa layanan QRIS Nusapay sedang mengalami gangguan pada sisi Partner dan sedang dilakukan pengecekan lebih lanjut oleh tim terkait.
Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

===================================
Dear Merchant,

We would like to inform you that QRIS Nusapay is experiencing disruptions on the Partner side and is being checked further by the relevant team.
We will inform you as soon as the service is back to normal.

Please apologize for any inconvenience.

Best regards,
Duitku Team.
Jun 13, 16:16 WIB
Informasi Gangguan Metode Pembayaran QRIS Gudang Voucher 13 Juni 2025
Resolved - Dear Merchant,

Kami ingin menginformasikan bahwa layanan QRIS Gudang Voucher saat ini sudah kembali normal.
Terima kasih atas perhatian dan kerjasamanya.

Hormat kami,
Duitku Team.

===========================================================

Dear Merchant,

We would like to inform you that QRIS Gudang Voucher service is now back to normal.

Thank you for your attention and cooperation.

Sincerely,
Duitku Team.
Jun 13, 20:51 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa layanan QRIS Gudang Voucher sedang mengalami gangguan pada sisi Partner dan sedang dilakukan pengecekan lebih lanjut oleh tim terkait.
Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

===================================

Dear Merchant,

We would like to inform you that QRIS Gudang Voucher is experiencing disruptions on the Partner side and is being checked further by the relevant team.
We will inform you as soon as the service is back to normal.

Please apologize for any inconvenience.

Best regards,
Duitku Team.
Jun 13, 16:35 WIB
Informasi Gangguan Metode Pembayaran QRIS Nobu 13 Juni 2025
Resolved - Dear Merchant,

Kami ingin menginformasikan bahwa layanan QRIS NOBU saat ini sudah kembali normal.
Terima kasih atas perhatian dan kerjasamanya.

Hormat kami,
Duitku Team.

===========================================================

Dear Merchant,

We would like to inform you that QRIS NOBU service is now back to normal.

Thank you for your attention and cooperation.

Sincerely,
Duitku Team.
Jun 13, 20:50 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa layanan QRIS NOBU sedang mengalami gangguan pada sisi Partner dan sedang dilakukan pengecekan lebih lanjut oleh tim terkait.
Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

===================================
Dear Merchant,

We would like to inform you that QRIS NOBU is experiencing disruptions on the Partner side and is being checked further by the relevant team.
We will inform you as soon as the service is back to normal.

Please apologize for any inconvenience.

Best regards,
Duitku Team.
Jun 13, 16:19 WIB
Jun 12, 2025
Informasi Maintenance Metode Pembayaran Gudang Voucher QRIS 11 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 00:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 22:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Gudang Voucher dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Rabu, 11 Juni 2025
Waktu : 22.00 - 00.00 WIB
Downtime : 2 Jam
Layanan Terdampak : Kanal Pembayaran Gudang Voucher QRIS tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.
------------------------------------------------------------------------------------------
Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Gudang Voucher in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Wednesday, June 11th 2025
Time : 10:00 PM - 12:00 AM
Downtime : 2 Hours
Impacted Service : Gudang Voucher QRIS Payment Channel cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Kind regards,
Duitku Team.
Jun 10, 20:35 WIB
Jun 11, 2025
Informasi Maintenance Metode Pembayaran VA BNI 11 Juni 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 01:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank BNI dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Rabu, 11 Juni 2025
Waktu : 00:00 WIB - 01:00 WIB
Downtime : 1 jam
Layanan Terdampak : Kanal Pembayaran Virtual Account Bank BNI dan Disbursement tujuan Bank BNI tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

-----------------------------------------------------------------------------------------

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from BNI Bank in an effort to improve service and reliability, maintenance will be carried out on the following schedule:

Date : Wednesday, June 11th 2025
Time : 12:00 AM - 01:00 AM
Downtime : 1 Hour
Impacted Service : BNI Virtual Account Payment Channels and Disbursement for Bank BNI cannot be used during that period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Jun 10, 20:11 WIB
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