All Systems Operational

Credit Card Operational
JCB Operational
Master Card Operational
VISA Operational
CC via CIMB Operational
Credit Payment Operational
Atome Operational
Indodana Operational
Disbursement Operational
BCA Operational
BNI Operational
BRI Operational
CIMB Operational
Mandiri Operational
Permata Operational
BI-FAST Operational
LLG Operational
RTGS Operational
Other Indonesia banks and E-Wallets Operational
E-Wallet Operational
DANA Operational
LinkAja Operational
OVO Operational
ShopeePay Operational
Sampoerna Operational
QRIS Operational
Gudang Voucher Operational
Nobu Operational
ShopeePay Operational
Nusapay Operational
Retail Operational
Alfamart Operational
Indomaret Operational
Pegadaian Operational
POS Indonesia Operational
Virtual Account Operational
Artha Graha Operational
BCA Aggregator Operational
BNC Operational
BNI Operational
BRI Operational
CIMB NIAGA Operational
MANDIRI Operational
MAYBANK Operational
PERMATA Operational
SAMPOERNA Operational
BCA Facilitator Operational
Dashboard Operational
Remittance Operational
HubSpot Chat & Automation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Informasi Maintenance layanan Virtual Account Maybank 11 Mei 2025 May 11, 2025 00:00-03:00 WIB

Update - We will be undergoing scheduled maintenance during this time.
May 09, 2025 - 11:59 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank Maybank dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Bank Maybank
Hari/Tanggal : Minggu, 11 Mei 2025
Waktu : 00:00 - 03:00 WIB
Downtime : 3 Jam
Layanan Terdampak : Kanal Pembayaran VA Maybank tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Maybank Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Maybank Bank
Date : Sunday, May 11th 2025
Time : 00:00 AM - 03:00 AM
Downtime : 3 Hour
Impacted Service : Maybank VA Payment Channel cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
May 09, 2025 - 11:54 WIB

Informasi Maintenance Pembayaran VA Bank Artha Graha 11 - 12 Mei 2025 May 11, 2025 22:00 - May 12, 2025 08:00 WIB

Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Artha Graha dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Minggu, 11 Mei 2025 - Senin, 12 Mei 2025
Waktu : 22:00 - 08:00 WIB
Downtime : 10 Jam
Layanan Terdampak : Kanal Pembayaran Virtual Account Bank Artha Graha, tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Artha Graha Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Sunday, May 11th 2025 - Monday, May 12th 2025
Time : 10:00 PM - 08:00 AM
Downtime : 10 Hours
Impacted Service : Payment channel Virtual Account Artha Graha Bank, cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Posted on May 09, 2025 - 16:54 WIB
May 10, 2025

No incidents reported today.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025
Informasi Gangguan pada layanan Duitku Rabu 30 April 2025
Resolved - Dear Merchant,

Kami ingin menginformasikan bahwa kendala pada akses ke dashboard Duitku telah berhasil diatasi dan layanan kini sudah kembali berjalan normal.

Terima kasih atas kesabaran dan pengertiannya.

Hormat kami,
Tim Duitku

--

Dear Merchant,

We would like to inform you that the issue with accessing the Duitku dashboard has been resolved, and the service is now operating normally.

Thank you for your patience and understanding.

Best regards,
Duitku Team
Apr 30, 12:59 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa saat ini sedang ada kendala pada layanan Duitku dan sedang dilakukan penanganan lebih lanjut oleh tim terkait.

Kami akan segera menginformasikan apabila layanan sudah kembali normal.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

----------------------------------------

Dear Merchant,

We would like to inform you that there is currently a problem with the Duitku service and is being handled further by the relevant team.

We will immediately inform you when the service is back to normal.

We apologize for the inconvenience.

Best regards,
Duitku Team.
Apr 30, 12:09 WIB
Informasi Maintenence Kartu Kredit BRI 30 April 2025
Completed - The scheduled maintenance has been completed.
Apr 30, 08:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh Bank BRI dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Rabu, 30 April 2025
Waktu : 00.00 - 08.00 WIB
Downtime : 8 Jam
Layanan Terdampak : Kanal Pembayaran Credit Card via Bank BRI tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by BRI Bank in an effort to improve service quality, which will be carried out on the following schedule:

Date : Wednesday, April 30th, 2025
Time : 00.00 AM - 08.00 AM
Downtime : 8 Hours
Impacted Service : Credit Card Payment channel via BRI Bank cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Apr 28, 16:14 WIB
Apr 29, 2025
Informasi Maintenance Pembayaran QRIS Gudang Voucher Selasa, 29 April 2025
Resolved - Dear Merchant,

Bersama ini kami informasikan untuk layanan QRIS Gudang Voucher sudah berangsur normal dan dapat dicoba kembali.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

-----------------------------------------------------------------
Dear Merchant,

We hereby inform you that the QRIS Gudang Voucher service has gradually normalized and can be tried again.

We apologize for the inconvenience.

Sincerely,
Duitku Team.
Apr 29, 23:07 WIB
Update - We are continuing to investigate this issue.
Apr 29, 21:14 WIB
Investigating - Dear Merchant,

Kami ingin menginformasikan bahwa layanan QRIS Gudang Voucher sedang mengalami gangguan pada sisi Partner dan sedang dilakukan pengecekan lebih lanjut oleh tim terkait.
Kami akan segera menginformasikan apabila layanan sudah kembali normal.
Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

===================================
Dear Merchant,

We would like to inform you that QRIS Gudang Voucher is experiencing disruptions on the Partner side and is being checked further by the relevant team.
We will inform you as soon as the service is back to normal.
Please apologize for any inconvenience.

Best regards,
Duitku Team.
Apr 29, 21:14 WIB
Informasi Gangguan layanan Bank CIMB Niaga 29 April 2025
Resolved - Dear Merchant,

Bersama ini kami informasikan untuk layanan transaksi ke Bank CIMB Niaga sudah berangsur normal dan dapat dicoba kembali.

Mohon maaf atas ketidaknyamanannya.

Hormat kami,
Duitku Team.

-----------------------------------------------------------------

Dear Merchant,

We hereby inform you that transaction services to Bank CIMB Niaga have gradually normalized and can be tried again.

We apologize for the inconvenience.

Best regards,
Duitku Team.
Apr 29, 14:02 WIB
Investigating - Dear Merchant,

Kami informasikan bahwa saat ini sedang terjadi kendala koneksi internal pada sisi CIMB Niaga yang berimpact ke seluruh layanan perbankan CIMB Niaga, untuk saat ini sedang dalam pengecekan dan pengerjaan oleh tim terkait kami.

Kami mohon maaf atas ketidaknyamanannya.

Terima Kasih.

--------------------------------------------------------

Dear Merchant,

Please be informed that there is currently an internal connectivity issue on the CIMB side, which is impacting all CIMB Niaga banking services. The issue is currently being reviewed and handled by our relevant team.

We sincerely apologize for the inconvenience.

Thank you.
Apr 29, 12:02 WIB
Informasi Maintenance E-Wallet OVO 29 April 2025
Completed - The scheduled maintenance has been completed.
Apr 29, 05:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 03:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem oleh OVO dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Selasa, 29 April 2025
Waktu : 03:00 - 05:30 WIB
Downtime : 2 Jam 30 Menit
Layanan Terdampak : Kanal Pembayaran E-Wallet OVO, tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silakan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

------------------------------------------------------------------------------------------

Dear Merchant,

We hereby provide information regarding the system maintenance schedule by OVO in an effort to improve service quality, which will be carried out on the following schedule:

Date : Tuesday, April 29th 2025
Time : 03:00 AM - 05:30 AM
Downtime : 2 Hours 30 Minutes
Impacted Service : OVO E-Wallet Payment Channel, cannot be used during this period.

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Apr 28, 16:24 WIB
Apr 28, 2025

No incidents reported.

Apr 27, 2025
Informasi Maintenance Layanan Nobu QRIS
Completed - The scheduled maintenance has been completed.
Apr 27, 05:30 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 05:00 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank Nobu dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Minggu, 27 April 2025
Waktu : 05:00 sd 05:30 WIB
Estimasi Downtime : 30 Menit
Layanan Terdampak : Kanal Pembayaran QRIS Nobu tidak dapat digunakan pada periode tersebut.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.
---------------------------------------------------------------
Dear Merchant,

We hereby inform you that there will be scheduled maintenance from Nobu Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Sunday, April 27th 2025
Time : 05:00 AM - 05:30 AM
Downtime : 30 Minutes
Impacted Service : QRIS Nobu will be unavailable during this period.

Thank you for your understanding and cooperations.

Kind regards,
Duitku Team.
Apr 27, 01:16 WIB
Apr 26, 2025
Informasi Maintenance Pembayaran Virtual Account BRI 25 April 2025 - 26 April 2025
Completed - The scheduled maintenance has been completed.
Apr 26, 00:20 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:20 WIB
Update - We will be undergoing scheduled maintenance during this time.
Apr 25, 18:17 WIB
Scheduled - Dear Merchant,

Bersama ini kami informasikan mengenai jadwal pemeliharaan sistem yang akan dilakukan oleh Bank BRI dalam upaya untuk meningkatkan kualitas layanan, yang akan dilakukan pada jadwal berikut:

Hari/Tanggal : Jumat, 25 April 2025 - Sabtu, 26 April 2025
Waktu : 23:20 WIB - 00:20 WIB
Estimasi Downtime : 60 Menit
Layanan Terdampak : Kanal Pembayaran Virtual Account BRI tidak dapat digunakan pada periode tersebut.

Jika anda mengalami kendala, silahkan menghubungi representative tim bisnis kami atau mengirimkan email ke support@duitku.com.

Terima kasih atas pengertian dan kerjasamanya.

Hormat kami,
Duitku Team.

=====================================

Dear Merchant,

We hereby inform you that there will be scheduled maintenance from BRI Bank in effort to improve services and reliability, the maintenance will be conducted on the following schedule:

Date : Friday, April 25th 2025 - Saturday, April 26th 2025
Time : 11:20 PM - 12:20 AM
Downtime : 60 Minutes
Impacted Service : BRI VA Payment Channel cannot be used during this period

If you experience any issues, please contact our business team representative or send an email to support@duitku.com.

Thank you for your understanding and cooperations.

Best regards,
Duitku Team.
Apr 25, 18:15 WIB
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